I guess I'm wondering whether you could try Minor Bupleurum. We saw in the advanced course that It addresses anxiety. Meanwhile, eye redness and ear inflammation are often associated with Gall Bladder channel pathology, which the formula addresses. Most of the visits to you are in late summer and early fall, when Shao Yang conditions are most pronounced. I know it's a year round condition, but apparently the dog becomes so symptomatic then that the owner seeks you out then instead of putting up with it like she does the rest of the time. The pulse fits, too
Worth a shot, anyway
Steve